Neighborhood Services Department  A Dynamic Committed Partner in Building Vibrant Neighborhoods What's new | Mission | Values | Organization | Contact Info. The city of Phoenix created the Neighborhood Services Department to preserve and revitalize neighborhoods, and help residents access city services. The department approach to project- and problem-management emphasizes partnerships between residents, business owners, elected officials, and city employees to build and preserve clean, safe neighborhoods that reflect the diversity of the city's population. The city's investment in healthy neighborhoods is ultimately an investment in people, in a sense of community, and in an ethic of shared pride.
| Mission | To preserve and improve the physical, social and economic health of Phoenix neighborhoods, support neighborhood self-reliance, and enhance the quality of life for residents through community-based problem solving, neighborhood-oriented services and public/private cooperation.
 | |
| Values | | We are committed to delivering quality services that meet our customer's needs in a respectful, professional manner through: |  Positive, effective and honest communication
 Teamwork and collaboration
 |  Cultural sensitivity
 Resourceful problem solving | |
| Organization | | To view the Organizational Chart click here. The department has five divisions. | | Administrative Services |  Oversees the department budget, human resources and information systems.
 Administers Neighborhood Initiative Program for comprehensive neighborhood revitalization.
 Assists with department planning and research.
 Provides liaison services to the City Manager and City Council offices. | | Community Development |  Manages grant-funded programs, including CDBG projects.
 Develops housing and promotes home ownership.
 Supports commercial building development and rehabilitation.
 Coordinates infrastructure improvements and land acquisitions. | | Coordination |  Administers Fight Back programs.
 Provides housing counseling to landlords and renters.
 Issues neighborhood involvement notifications for capital improvement projects.
 Oversees public outreach and education programs. | | Preservation |  Resolves blight, property maintenance and zoning problems.
 Enforces Neighborhood Preservation and Zoning ordinances.
 Educates residents about the Neighborhood Preservation and Zoning ordinances. | | Revitalization |  Administers Graffiti Busters and sign abatement programs.
 Provides financial assistance for home repairs.
 Remediates lead hazards in privately owned low-income housing.
 | |
| Contact Info | City of Phoenix
Neighborhood Services Department
200 W. Washington Street
4th Floor
Phoenix, AZ 85033-1611
(602) 262-7344
TDD: (602) 495-0685
 | |
|